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Jul 22

Trustworthy LLMs: a Survey and Guideline for Evaluating Large Language Models' Alignment

Ensuring alignment, which refers to making models behave in accordance with human intentions [1,2], has become a critical task before deploying large language models (LLMs) in real-world applications. For instance, OpenAI devoted six months to iteratively aligning GPT-4 before its release [3]. However, a major challenge faced by practitioners is the lack of clear guidance on evaluating whether LLM outputs align with social norms, values, and regulations. This obstacle hinders systematic iteration and deployment of LLMs. To address this issue, this paper presents a comprehensive survey of key dimensions that are crucial to consider when assessing LLM trustworthiness. The survey covers seven major categories of LLM trustworthiness: reliability, safety, fairness, resistance to misuse, explainability and reasoning, adherence to social norms, and robustness. Each major category is further divided into several sub-categories, resulting in a total of 29 sub-categories. Additionally, a subset of 8 sub-categories is selected for further investigation, where corresponding measurement studies are designed and conducted on several widely-used LLMs. The measurement results indicate that, in general, more aligned models tend to perform better in terms of overall trustworthiness. However, the effectiveness of alignment varies across the different trustworthiness categories considered. This highlights the importance of conducting more fine-grained analyses, testing, and making continuous improvements on LLM alignment. By shedding light on these key dimensions of LLM trustworthiness, this paper aims to provide valuable insights and guidance to practitioners in the field. Understanding and addressing these concerns will be crucial in achieving reliable and ethically sound deployment of LLMs in various applications.

  • 8 authors
·
Aug 10, 2023 2

Health-ORSC-Bench: A Benchmark for Measuring Over-Refusal and Safety Completion in Health Context

Safety alignment in Large Language Models is critical for healthcare; however, reliance on binary refusal boundaries often results in over-refusal of benign queries or unsafe compliance with harmful ones. While existing benchmarks measure these extremes, they fail to evaluate Safe Completion: the model's ability to maximise helpfulness on dual-use or borderline queries by providing safe, high-level guidance without crossing into actionable harm. We introduce Health-ORSC-Bench, the first large-scale benchmark designed to systematically measure Over-Refusal and Safe Completion quality in healthcare. Comprising 31,920 benign boundary prompts across seven health categories (e.g., self-harm, medical misinformation), our framework uses an automated pipeline with human validation to test models at varying levels of intent ambiguity. We evaluate 30 state-of-the-art LLMs, including GPT-5 and Claude-4, revealing a significant tension: safety-optimised models frequently refuse up to 80\% of "Hard" benign prompts, while domain-specific models often sacrifice safety for utility. Our findings demonstrate that model family and size significantly influence calibration: larger frontier models (e.g., GPT-5, Llama-4) exhibit "safety-pessimism" and higher over-refusal than smaller or MoE-based counterparts (e.g., Qwen-3-Next), highlighting that current LLMs struggle to balance refusal and compliance. Health-ORSC-Bench provides a rigorous standard for calibrating the next generation of medical AI assistants toward nuanced, safe, and helpful completions. The code and data will be released upon acceptance. red{Warning: Some contents may include toxic or undesired contents.}

  • 6 authors
·
Jan 24

Frustrated with Code Quality Issues? LLMs can Help!

As software projects progress, quality of code assumes paramount importance as it affects reliability, maintainability and security of software. For this reason, static analysis tools are used in developer workflows to flag code quality issues. However, developers need to spend extra efforts to revise their code to improve code quality based on the tool findings. In this work, we investigate the use of (instruction-following) large language models (LLMs) to assist developers in revising code to resolve code quality issues. We present a tool, CORE (short for COde REvisions), architected using a pair of LLMs organized as a duo comprised of a proposer and a ranker. Providers of static analysis tools recommend ways to mitigate the tool warnings and developers follow them to revise their code. The proposer LLM of CORE takes the same set of recommendations and applies them to generate candidate code revisions. The candidates which pass the static quality checks are retained. However, the LLM may introduce subtle, unintended functionality changes which may go un-detected by the static analysis. The ranker LLM evaluates the changes made by the proposer using a rubric that closely follows the acceptance criteria that a developer would enforce. CORE uses the scores assigned by the ranker LLM to rank the candidate revisions before presenting them to the developer. CORE could revise 59.2% Python files (across 52 quality checks) so that they pass scrutiny by both a tool and a human reviewer. The ranker LLM is able to reduce false positives by 25.8% in these cases. CORE produced revisions that passed the static analysis tool in 76.8% Java files (across 10 quality checks) comparable to 78.3% of a specialized program repair tool, with significantly much less engineering efforts.

  • 8 authors
·
Sep 22, 2023

FlexGuard: Continuous Risk Scoring for Strictness-Adaptive LLM Content Moderation

Ensuring the safety of LLM-generated content is essential for real-world deployment. Most existing guardrail models formulate moderation as a fixed binary classification task, implicitly assuming a fixed definition of harmfulness. In practice, enforcement strictness - how conservatively harmfulness is defined and enforced - varies across platforms and evolves over time, making binary moderators brittle under shifting requirements. We first introduce FlexBench, a strictness-adaptive LLM moderation benchmark that enables controlled evaluation under multiple strictness regimes. Experiments on FlexBench reveal substantial cross-strictness inconsistency in existing moderators: models that perform well under one regime can degrade substantially under others, limiting their practical usability. To address this, we propose FlexGuard, an LLM-based moderator that outputs a calibrated continuous risk score reflecting risk severity and supports strictness-specific decisions via thresholding. We train FlexGuard via risk-alignment optimization to improve score-severity consistency and provide practical threshold selection strategies to adapt to target strictness at deployment. Experiments on FlexBench and public benchmarks demonstrate that FlexGuard achieves higher moderation accuracy and substantially improved robustness under varying strictness. We release the source code and data to support reproducibility.

  • 4 authors
·
Feb 26

Who judges the judges? Governance from metrics: a runtime framework for continuous LLM compliance monitoring

Current approaches to AI compliance treat conformity as a binary, audit-time verdict rather than a continuous, measurable property of production systems. We argue that this compliance fiction is structurally ill-suited to the requirements of the EU AI Act, which demands ongoing human oversight and the detection of emergent behavioural drift in deployed systems. We introduce governance from metrics, a principle whereby regulatory compliance is derived as a continuous signal from runtime observability rather than from static assessments. Building on this principle, we present govllm, an open-source framework implementing a governance-driven routing architecture in which model selection is determined by accumulated compliance scores rather than by latency or cost alone. Central to our approach is a panel of regulatory judges - LLM evaluators specialised per criterion (EU AI Act, GDPR, ANSSI, accessibility) - whose inter-judge disagreement we reframe not as noise but as a regulatory uncertainty signal warranting human arbitration. We validate this approach through a ground truth corpus of 49 annotated prompt/response pairs across five regulatory criteria, evaluated by four small language models (SLMs, 1.7B-7B parameters) running fully on-premise. Agreement rates range from 51.5% (mistral:7b) to 69.1% (phi4-mini), with no single model dominating across all criteria - empirically motivating the Profile-as-jury design. We further document three structural failure modes in small regulatory judges and a judge-specific position bias that degrades agreement by up to 25 percentage points across three question-order conditions (original, reversed, permuted). govllm is released as open-source software to support reproducible AI governance research.

  • 1 authors
·
May 22

WebTestBench: Evaluating Computer-Use Agents towards End-to-End Automated Web Testing

The emergence of Large Language Models (LLMs) has catalyzed a paradigm shift in programming, giving rise to "vibe coding", where users can build complete projects and even control computers using natural language instructions. This paradigm has driven automated webpage development, but it introduces a new requirement about how to automatically verify whether the web functionalities are reliably implemented. Existing works struggle to adapt, relying on static visual similarity or predefined checklists that constrain their utility in open-ended environments. Furthermore, they overlook a vital aspect of software quality, namely latent logical constraints. To address these gaps, we introduce WebTestBench, a benchmark for evaluating end-to-end automated web testing. WebTestBench encompasses comprehensive dimensions across diverse web application categories. We decompose the testing process into two cascaded sub-tasks, checklist generation and defect detection, and propose WebTester, a baseline framework for this task. Evaluating popular LLMs with WebTester reveals severe challenges, including insufficient test completeness, detection bottlenecks, and long-horizon interaction unreliability. These findings expose a substantial gap between current computer-use agent capabilities and industrial-grade deployment demands. We hope that WebTestBench provides valuable insights and guidance for advancing end-to-end automated web testing. Our dataset and code are available at https://github.com/friedrichor/WebTestBench.

  • 13 authors
·
Mar 26

EHRCon: Dataset for Checking Consistency between Unstructured Notes and Structured Tables in Electronic Health Records

Electronic Health Records (EHRs) are integral for storing comprehensive patient medical records, combining structured data (e.g., medications) with detailed clinical notes (e.g., physician notes). These elements are essential for straightforward data retrieval and provide deep, contextual insights into patient care. However, they often suffer from discrepancies due to unintuitive EHR system designs and human errors, posing serious risks to patient safety. To address this, we developed EHRCon, a new dataset and task specifically designed to ensure data consistency between structured tables and unstructured notes in EHRs. EHRCon was crafted in collaboration with healthcare professionals using the MIMIC-III EHR dataset, and includes manual annotations of 3,943 entities across 105 clinical notes checked against database entries for consistency. EHRCon has two versions, one using the original MIMIC-III schema, and another using the OMOP CDM schema, in order to increase its applicability and generalizability. Furthermore, leveraging the capabilities of large language models, we introduce CheckEHR, a novel framework for verifying the consistency between clinical notes and database tables. CheckEHR utilizes an eight-stage process and shows promising results in both few-shot and zero-shot settings. The code is available at https://github.com/dustn1259/EHRCon.

  • 9 authors
·
Jun 24, 2024 7

ReviewerGPT? An Exploratory Study on Using Large Language Models for Paper Reviewing

Given the rapid ascent of large language models (LLMs), we study the question: (How) can large language models help in reviewing of scientific papers or proposals? We first conduct some pilot studies where we find that (i) GPT-4 outperforms other LLMs (Bard, Vicuna, Koala, Alpaca, LLaMa, Dolly, OpenAssistant, StableLM), and (ii) prompting with a specific question (e.g., to identify errors) outperforms prompting to simply write a review. With these insights, we study the use of LLMs (specifically, GPT-4) for three tasks: 1. Identifying errors: We construct 13 short computer science papers each with a deliberately inserted error, and ask the LLM to check for the correctness of these papers. We observe that the LLM finds errors in 7 of them, spanning both mathematical and conceptual errors. 2. Verifying checklists: We task the LLM to verify 16 closed-ended checklist questions in the respective sections of 15 NeurIPS 2022 papers. We find that across 119 {checklist question, paper} pairs, the LLM had an 86.6% accuracy. 3. Choosing the "better" paper: We generate 10 pairs of abstracts, deliberately designing each pair in such a way that one abstract was clearly superior than the other. The LLM, however, struggled to discern these relatively straightforward distinctions accurately, committing errors in its evaluations for 6 out of the 10 pairs. Based on these experiments, we think that LLMs have a promising use as reviewing assistants for specific reviewing tasks, but not (yet) for complete evaluations of papers or proposals.

  • 2 authors
·
Jun 1, 2023

Advancing Software Quality: A Standards-Focused Review of LLM-Based Assurance Techniques

Software Quality Assurance (SQA) is critical for delivering reliable, secure, and efficient software products. The Software Quality Assurance Process aims to provide assurance that work products and processes comply with predefined provisions and plans. Recent advancements in Large Language Models (LLMs) present new opportunities to enhance existing SQA processes by automating tasks like requirement analysis, code review, test generation, and compliance checks. Simultaneously, established standards such as ISO/IEC 12207, ISO/IEC 25010, ISO/IEC 5055, ISO 9001/ISO/IEC 90003, CMMI, and TMM provide structured frameworks for ensuring robust quality practices. This paper surveys the intersection of LLM-based SQA methods and these recognized standards, highlighting how AI-driven solutions can augment traditional approaches while maintaining compliance and process maturity. We first review the foundational software quality standards and the technical fundamentals of LLMs in software engineering. Next, we explore various LLM-based SQA applications, including requirement validation, defect detection, test generation, and documentation maintenance. We then map these applications to key software quality frameworks, illustrating how LLMs can address specific requirements and metrics within each standard. Empirical case studies and open-source initiatives demonstrate the practical viability of these methods. At the same time, discussions on challenges (e.g., data privacy, model bias, explainability) underscore the need for deliberate governance and auditing. Finally, we propose future directions encompassing adaptive learning, privacy-focused deployments, multimodal analysis, and evolving standards for AI-driven software quality.

  • 1 authors
·
May 19, 2025

LLM assisted web application functional requirements generation: A case study of four popular LLMs over a Mess Management System

Like any other discipline, Large Language Models (LLMs) have significantly impacted software engineering by helping developers generate the required artifacts across various phases of software development. This paper presents a case study comparing the performance of popular LLMs GPT, Claude, Gemini, and DeepSeek in generating functional specifications that include use cases, business rules, and collaborative workflows for a web application, the Mess Management System. The study evaluated the quality of LLM generated use cases, business rules, and collaborative workflows in terms of their syntactic and semantic correctness, consistency, non ambiguity, and completeness compared to the reference specifications against the zero-shot prompted problem statement. Our results suggested that all four LLMs can specify syntactically and semantically correct, mostly non-ambiguous artifacts. Still, they may be inconsistent at times and may differ significantly in the completeness of the generated specification. Claude and Gemini generated all the reference use cases, with Claude achieving the most complete but somewhat redundant use case specifications. Similar results were obtained for specifying workflows. However, all four LLMs struggled to generate relevant Business Rules, with DeepSeek generating the most reference rules but with less completeness. Overall, Claude generated more complete specification artifacts, while Gemini was more precise in the specifications it generated.

  • 5 authors
·
May 22, 2025

From Prompts to Contracts: Harness Engineering for Auditable Enterprise LLM Agents

Enterprise large language model (LLM) applications often begin as prototypes whose behavior is carried by prompts and retrieval context. Productization adds requirements for source boundaries, entity routing, answer contracts, and reproducible traces. We present a harness-engineering approach that reconstructs this pattern into a traceable, auditable LLM-agent architecture: deterministic behavior moves into code, manifests, schemas, and validation artifacts around a replaceable composition boundary, while source-backed claims remain the authority for runtime answers. We instantiate it on a public-data slice of five Korean corporate groups (25 listed companies) and evaluate three research questions. (1) The harness preserves its source-grounding, entity-routing, trace, output-hygiene, and recommendation-language contracts across the fixed validation scenarios; a fault-injection control confirms the validators flag deliberately broken contracts. (2) The checks the harness enforces held under model substitution: across three hosted models, they passed on all 270 composition-boundary runs; failures were confined to the model-composed side and were caught and recorded. (3) The code-owned guarantees are load-bearing, not reproducible by prompting alone: holding the model fixed and varying only the enforcement layer, prompt instructions alone let recommendation-language and internal-trace-leakage violations reach the reader, which the harness blocks entirely. A bolt-on external guardrail prevents such violations too but over-refuses, dropping utility to 88/120 where the harness preserves full utility (120/120); in this ablation, only code-owned enforcement preserves both safety and utility. The result is a reusable engineering pattern for turning exploratory prototypes into auditable applications with versioned source, control, and validation artifacts.

  • 2 authors
·
Jul 8

IndustryBench: Probing the Industrial Knowledge Boundaries of LLMs

In industrial procurement, an LLM answer is useful only if it survives a standards check: recommended material must match operating condition, every parameter must respect a regulated threshold, and no procedure may contradict a safety clause. Partial correctness can mask safety-critical contradictions that aggregate LLM benchmarks rarely capture. We introduce IndustryBench, a 2,049-item benchmark for industrial procurement QA in Chinese, grounded in Chinese national standards (GB/T) and structured industrial product records, organized by seven capability dimensions, ten industry categories, and panel-derived difficulty tiers, with item-aligned English, Russian, and Vietnamese renderings. Our construction pipeline rejects 70.3% of LLM-generated candidates at a search-based external-verification stage, calibrating how unreliable industrial QA remains after LLM-only filtering.Our evaluation decouples raw correctness, scored by a Qwen3-Max judge validated at κ_w = 0.798 against a domain expert, from a separate safety-violation (SV) check against source texts. Across 17 models in Chinese and an 8-model intersection over four languages, we find: (i) the best system reaches only 2.083 on the 0--3 rubric, leaving substantial headroom; (ii) Standards & Terminology is the most persistent capability weakness and survives item-aligned translation; (iii) extended reasoning lowers safety-adjusted scores for 12 of 13 models, primarily by introducing unsupported safety-critical details into longer final answers; and (iv) safety-violation rates reshuffle the leaderboard -- GPT-5.4 climbs from rank 6 to rank 3 after SV adjustment, while Kimi-k2.5-1T-A32B drops seven positions.Industrial LLM evaluation therefore requires source-grounded, safety-aware diagnosis rather than aggregate accuracy. We release IndustryBench with all prompts, scoring scripts, and dataset documentation.

Collaborative Human-Agent Protocol (CHAP)

Foundation models are moving from response generation into operational roles. They plan across steps, call tools, request human input, coordinate with other agents, and increasingly carry responsibility for work that affects customers, claims, code, contracts, and clinical decisions. Production deployments are no longer one human supervising one model. They are multi-human, multi-agent collaborations that cross teams, time zones, and trust boundaries. The technical surface for this collaboration remains weakly specified. When an agent drafts a response and a human edits it before it ships, the moment of human judgement is the most valuable signal in the system. In current practice it is recorded, if at all, in application code, chat threads, ticket comments, and tribal memory. Two protocol standards address adjacent concerns: MCP standardises agent access to tools and data, and A2A standardises agent-to-agent interoperability. Neither defines the shared workspace in which humans and agents perform accountable work together. This paper presents CHAP, the Collaborative Human-Agent Protocol. Under CHAP, the override that used to vanish into a chat thread becomes a structured event carrying a diff, a rationale, and a content hash. The handoff between shifts becomes a portable envelope rather than a pinned message. The human approval of an agent's draft becomes a non-repudiable signed decision that can be replayed years later. The protocol achieves this through a small Core (workspaces, participants, tasks, artefacts, and an append-only evidence log) together with composable profiles that add review, modes, routing, deliberation, handoff, identity, signatures, and transparency-backed audit as deployments require them. Specification, reference implementation, conformance suite, and worked examples are available at: https://github.com/BrightbeamAI/chap

  • 3 authors
·
Jun 19

Leveraging Graph-RAG and Prompt Engineering to Enhance LLM-Based Automated Requirement Traceability and Compliance Checks

Ensuring that Software Requirements Specifications (SRS) align with higher-level organizational or national requirements is vital, particularly in regulated environments such as finance and aerospace. In these domains, maintaining consistency, adhering to regulatory frameworks, minimizing errors, and meeting critical expectations are essential for the reliable functioning of systems. The widespread adoption of large language models (LLMs) highlights their immense potential, yet there remains considerable scope for improvement in retrieving relevant information and enhancing reasoning capabilities. This study demonstrates that integrating a robust Graph-RAG framework with advanced prompt engineering techniques, such as Chain of Thought and Tree of Thought, can significantly enhance performance. Compared to baseline RAG methods and simple prompting strategies, this approach delivers more accurate and context-aware results. While this method demonstrates significant improvements in performance, it comes with challenges. It is both costly and more complex to implement across diverse contexts, requiring careful adaptation to specific scenarios. Additionally, its effectiveness heavily relies on having complete and accurate input data, which may not always be readily available, posing further limitations to its scalability and practicality.

  • 5 authors
·
Dec 11, 2024

Documenting Ethical Considerations in Open Source AI Models

Background: The development of AI-enabled software heavily depends on AI model documentation, such as model cards, due to different domain expertise between software engineers and model developers. From an ethical standpoint, AI model documentation conveys critical information on ethical considerations along with mitigation strategies for downstream developers to ensure the delivery of ethically compliant software. However, knowledge on such documentation practice remains scarce. Aims: The objective of our study is to investigate how developers document ethical aspects of open source AI models in practice, aiming at providing recommendations for future documentation endeavours. Method: We selected three sources of documentation on GitHub and Hugging Face, and developed a keyword set to identify ethics-related documents systematically. After filtering an initial set of 2,347 documents, we identified 265 relevant ones and performed thematic analysis to derive the themes of ethical considerations. Results: Six themes emerge, with the three largest ones being model behavioural risks, model use cases, and model risk mitigation. Conclusions: Our findings reveal that open source AI model documentation focuses on articulating ethical problem statements and use case restrictions. We further provide suggestions to various stakeholders for improving documentation practice regarding ethical considerations.

  • 5 authors
·
Jun 26, 2024